Retreat Booking Process

General Information

1. What's the whole process?

It starts with you filling out the retreat inquiry form. We'll then be in contact with you to follow-up and talk about your goals and options. Our Rental Coordinator, Joshua, will then draw up a contract and send it to you. Once we receive your signed contract and deposit (roughly 25% of the estimated whole), your spot is secured. We'll then have you fill out a Retreat Info Sheet, which asks things like what chair set-up you'd like, if you need a projector, what menu you'd prefer, etc. Final numbers and details are due 2 weeks before your event. After that, you show up, we welcome you, and you have a great event!

2. Who do you rent to?

All sorts. Truly. We work with school groups, businesses, youth groups, outdoor education organizations, many religious entities, family reunions, wedding parties, individual retreats, and groups that are running their own, fully-programmed weeks of camp. As long as you're committed to not destroying our property and respecting that we identify as Christian, we're glad to host you, no matter who you are.

3. Do you give tours?

Absolutely. You schedule these with Joshua. He'll be happy to show you our available spaces and answer any questions.

4. What is the payment schedule?

Upon receiving a contract, you have 7 days to sign and return it and 15 days to pay the (25%) deposit in order to secure your reservation. After this time, if we have not received these from you, we will open it up to other inquiries and book on a first-come, first-served basis. 7 days after your event your final payment (including any incidentals) will be due. These payments are non-refundable. If you pay more than the required amount at any time, you may be entitled to a refund if you cancel (see next question).

5. What if I have to cancel or reschedule my event?

If you have to cancel for any reason other than our inability to host you, your deposit is non-refundable. If you cancel 31 or more days out, you will receive a refund minus the deposit. If you cancel 30 or fewer days out, you are responsible for the entire cost of the contract. 

If you need to reschedule, it must be done at least 2 weeks in advance and is subject to our availability. If you need to reschedule less than 2 weeks in advance, you will be charged the cost of food and services already incurred in preparation of your event.

Is your question not answered here? Check out our FAQ page! (coming soon! 11/5/19)

Or, visit our pages on available services, spaces & facilities, and retreat resources(facilities & resources coming soon - 11/5/19)

 

Mt. Cross Ministries • 7795 Hwy 9 • Ben Lomond CA 95005 • 831.336.5179 • mtcross@mtcross.org

*ACA Accreditation applies to onsite programs only.